Terms & Conditions
A legal disclaimer
Last Updated: Sept 2025
Legal Disclaimer
The explanations and information provided in this Terms & Conditions document are intended as general and high-level information only. This document does not constitute legal advice. We recommend consulting with a qualified solicitor to ensure compliance with UK laws, including the Consumer Rights Act 2015 and other relevant regulations.
Introduction
Welcome to Bright Sparks. These Terms & Conditions (“T&C”) govern your use of our website, services, and tutoring programs (“Services”). By accessing or using our website and Services, you agree to these T&C. If you do not agree, you must not use our website or Services.
Eligibility
* Our Services are intended for individuals aged 18 and above.
* Minors under the age of 18 may only use our Services with verifiable parental or guardian consent.
Services
Bright Sparks provides tutoring services across various subjects. We may update, modify, or discontinue any aspect of our Services at any time without prior notice.
COVID-19 Safety Measures
We are fully aware of the COVID-19 pandemic. To ensure the safety of all parties:
* Children attending tutoring sessions at the tutor’s home must bring their own equipment.
* Hand sanitising is required upon entry and exit of the tutor’s home.
* For tutoring sessions held in your home, please inform our admin team if you would like the tutor to wear a mask.
Payments and Fees
* Fees are payable monthly, half-termly, or termly.
* An email will be sent detailing fees and payment due dates before the start of the first session.
* Payments must be made on the 1st of the month unless alternative arrangements are agreed upon (e.g., weekly payments for special circumstances).
* All enquiries regarding fees will be dealt with in the strictest confidence.
Trial and Assessment Sessions
An assessment session is carried out prior to your child’s first tuition session. This allows us to assess their current level and determine the best approach to support their learning goals.
Withdrawal and Cancellation Policies
Withdrawal of Sessions
* A full term’s notice is required when withdrawing your child from the tuition centre.
* Fees remain payable throughout the notice period.
* We will make every effort to offer alternative sessions if the originally booked sessions become unsuitable.
Withdrawing Our Support
Bright Sparks is committed to supporting students to the best of our ability. We also expect parents to actively support their child’s learning. If parental support is deemed insufficient, we reserve the right to withdraw our services.
Sickness and Cancellations
* There is no reduction in fees if a child is unable to attend due to illness.
* Cancellations must be made at least 48 hours in advance to reschedule without penalty.
* Cancellations made **less than 24 hours prior to the session** will incur a **£10 fee**.
User Obligations
By using our Services, you agree to:
* Provide accurate and complete information during registration or booking.
* Ensure minors have obtained parental or guardian consent before participating.
* Use our Services only for lawful and educational purposes.
* Refrain from any conduct that may harm Bright Sparks’ reputation or operations.
Parental/Guardian Consent for Minors
Parents or guardians are responsible for:
* Providing verifiable consent for minors under 18.
* Overseeing their child’s participation in tutoring sessions.
* Contacting us if they wish to review or delete any information collected from their child.
Intellectual Property
All website content, including text, graphics, logos, videos, and teaching materials, is owned or licensed by Bright Sparks and protected by UK intellectual property laws. No content may be copied, reproduced, or distributed without our written consent.
Limitation of Liability
To the fullest extent permitted by UK law, Bright Sparks shall not be liable for any:
* Loss of data
* Loss of income, profits, or business
* Indirect, incidental, or consequential damages arising from the use of our Services
Warranties
We aim to provide high-quality tutoring, but we do not guarantee specific academic results or outcomes.
Account Suspension or Termination
Bright Sparks reserves the right to suspend or terminate your access to Services without prior notice if you breach these T&C or engage in unlawful or inappropriate conduct.
Third-Party Services and Links
Our website may contain links to third-party services or websites. We are not responsible for their content, terms, or policies.
Governing Law
These T&C are governed by and construed in accordance with the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.
Changes to Terms & Conditions
We may update these T&C periodically. Updates will be posted on this page, and the “Last Updated” date will reflect the changes.
Contact Us
For questions regarding these Terms & Conditions, please contact us at:
Bright Sparks
Email: admin@bright-sparks.info
Phone: 07596144967